NEON SIGN FAQ -  EVERYTHING YOU NEED TO KNOW BEFORE YOU GLOW

LED neon signs are made using flexible LED lighting strips encased in durable silicone tubing. This mimics the look of traditional neon lighting without the fragility of glass. Each sign is mounted on an acrylic backboard for added strength and clean presentation—ideal for interior design, retail displays, or home decor.

We offer multiple custom design options including:

• Clear acrylic (standard)
• Coloured or mirrored backboards
• Cut-to-shape, Cut to Letter, Cut to Rectangle
• UV-printed backgrounds to boost visual branding

Backboards enhance decorative lighting aesthetics and support easy DIY installation.

Yes! All of our LED neon signs can be made available with IP67-rated waterproofing, making them suitable for event signage and business signage outdoors. Just let us know you need a waterproof version when placing your order.

A typical LED neon sign lasts between 50,000 to 100,000 hours depending on use. Thanks to energy efficiency and light-emitting diode technology, they outlast traditional neon and require little to no maintenance.

All signs come ready to mount with:

• Pre-drilled holes
• Screws and fixings
• Wall mounting instructions

We also offer hanging kits for ceilings or window displays—perfect for both home decor and commercial signage needs.

Each purchase includes (as standard):

• Your custom LED neon sign
• Clear acrylic backboard
• Country specific compatible power supply
• Remote/ Dimmer control
• Full installation kit
• FREE Delivery
• 2 year warranty
• All Taxes included —no surprises!

Absolutely! Enhance your sign with:

• Waterproofing
• Battery Packs
• Additional Cabling
• Coloured, mirror effect or UV printed Backboard

Yes - every order includes a free digital mock-up design for approval (if requested). You can upload logos or request styles to fit your brand identity or personalised product idea.

While both offer eye-catching illumination, there are key differences between LED neon signs and traditional glass neon signs:

💡 Energy Efficiency: LED neon signs consume up to 80% less power than glass neon—making them ideal for sustainability and energy efficiency.

🔥 Heat Output: LED signs remain cool to the touch, whereas glass neon signs can get hot and pose a burn risk.

🔌 Power Requirements: LED signs operate on low voltage, while glass neon requires high-voltage transformers.

💥 Durability: LED neon signs are made from flexible silicone and acrylic, which makes them impact-resistant and far less prone to breakage than fragile glass tubes.

Yes, every custom LED neon sign is thoroughly tested by our quality control team before it leaves our facility. This ensures optimal performance, safety, and durability. Here’s what our testing process includes:

💡 Full Light Check: We power up every sign to confirm LED lighting brightness, colour consistency, and flawless illumination.

⚡ Electrical Safety Testing: All signs undergo a comprehensive electrical safety inspection to meet international standards.

🔌 Power Compatibility Check: We verify that the sign’s power supply matches your country’s voltage and plug type.

🧩 Functionality Testing: Remote dimmers, flash modes, and special lighting effects are tested for proper operation.

Yes! For mobility, add one of our battery packs to your LED neon sign order, ideal for events, pop-ups, and weddings where plug access is limited.

Yes, we supply country-specific adapters—whether you're in the UK, EU, USA, Australia or Worldwide. Just enter your location during checkout and you'll receive the power supply that works for you.